Questions & Answers

Here you will find answers to frequently asked questions about DEVI underfloor heating and sauna equipment. Can't find an answer? Contact us – we'll help you choose.

Delivery and Payment

Do you deliver to Uzbekistan?
Yes, we deliver across Tashkent and all regions of Uzbekistan.

How can I pay for an order?
Cash and cashless payments are available. You can clarify current payment methods by calling +998 71 252 52 87.

DEVI Underfloor Heating

Which underfloor heating should I choose for tiles?
For tiles and screed, DEVI heating cables are optimal — they are laid in a layer of tile adhesive or screed and evenly heat the surface.

How much electricity does underfloor heating consume?
On average, 100–150 W/m² when heating. With a thermostat, actual consumption is significantly lower, as the floor operates in cycles.

Is a thermostat necessary?
Yes, a thermostat is essential: it maintains temperature and saves up to 20% of electricity.

What is the warranty for DEVI underfloor heating?
DEVI heating cables come with a manufacturer's warranty of up to 20 years.

Sauna Equipment

Which sauna stove should I choose — electric or wood-burning?
For apartments and city homes, an electric stove is suitable; for a country bathhouse, a wood-burning one. Power is selected based on the volume of the steam room (approximately 1 kW per 1 m³).

Are you an official Harvia dealer?
Yes, Aquatherm is an official dealer of Harvia, DEVI, Cariitti, and Calorex in Uzbekistan. All products come with official certification and warranty.

Warranty and Service

Do you provide consultation and selection?
Yes, we will help you choose equipment for your premises free of charge and advise on installation.